Q: Am I tied into a contract
A: If you sign to £12.99 per month, it’s a 1 month minimum rolling contract.
A: If you sign to £10.99 per month it’s a 12 month minimum contract.
Q: Do you have a minimum age for membership
A: Yes, members must be at least 18.
Q: Is Pump Gyms really open 24 hours a day
A: We’re open 24 hours a day 365 days a year.
Q: Is the gym staffed 24 hours a day
A: The gym is staffed Monday to Friday between 9am and 8pm and at the weekends between 10am and 3pm. However, Pump Gyms is highly secure and safe with full CCTV monitoring and help points.
Q: How do I get into the gym
A: Once you’ve signed up to Pump Gyms, you’ll be given au nique PIN code. This allows you to access the gym.
Q: Can I lend my PIN number to anyone else
A: No, your membership is not transferable. Sharing PIN code will result in your membership being cancelled.
Q: What sort of fitness equipment does Pump Gyms have
A: We have more than 80 pieces of state-of-the art cardioand strength equipment, as well as free weights.
Q: Will I be shown how to use the equipment
A: If you require it, we provide a free induction.
Q: Do you offer fitness classes
A: Yes, we have a range of classes, including Zumba and boxing.
Q: Do you have personal trainers
A: We have a fantastic team of experienced personal trainerswho you can book at an additional cost.
Q: What other facilities do you offer
A: We have male and female pin-accessed changing areas and showers. We have chosen not to install a swimming pool or sauna in order to keep your membership fees low and to focus on high quality gym equipment.
Q:Who do I call if I have a payment query
A: Please call Harlands on 0871 250 1424 Monday-Friday 9am - 5pm
